An incentive bonus scheme to reward Thorburn staff who have provided exceptional service to residents and visitors to the Estate has been started.
All Thorburn staff now have a name tag on their uniforms so please will you identify the Thorburn staff members who you feel provided exceptional service recently. You can vote for up to 5 people.
To enable Thorburn to address any issues, they will need feedback. Please will Owners and Residents email any feedback, negative or positive, to John Smith. Include your name and details on the exceptional service or how certain staff can improve.
Positive feedback: Click here to email response.
Suggestions for improvement: Click here to email suggestions.